Frequently Asked Questions
Find answers to common questions about our services, booking, and treatment.
General
No, you can book directly with us. We accept self-referrals and can also work alongside your GP's recommendations.
Wear comfortable, loose-fitting clothing that allows access to the area being treated. For lower limb issues, shorts are ideal. We can provide gowns if needed.
Initial consultations are 30 minutes and include a full assessment and first treatment. Follow-up sessions are also 30 minutes, focused on treatment and progression.
Yes, we offer face-to-face, video, and telephone consultations to suit your needs and preferences.
Treatment
This depends on your condition. Most patients see significant improvement within 4-6 sessions. Your physiotherapist will discuss a treatment plan at your first appointment.
Some treatments may cause mild discomfort, but your physiotherapist will always work within your pain tolerance. The goal is to reduce your pain, not increase it.
In many cases, yes. Physiotherapy can strengthen muscles, improve joint stability, and reduce pain — potentially avoiding surgical intervention entirely.
Most patients describe the sensation as a mild tingling or dull ache. The needles used are extremely fine — much thinner than injection needles. Many find the experience deeply relaxing.
Booking & Payment
You can book by calling 07580 372490, via WhatsApp, or through our online booking system. We aim to offer same-week appointments.
Initial consultations are £50 (30 mins) and follow-up therapy sessions are £60 (30 mins). We also offer a package of 10 sessions for £550.
Yes, we are recognised by BUPA, AXA, Aviva, WPA, Cigna, and most major health insurance providers. Contact us to verify your specific coverage.
We require 24 hours notice for cancellations. Late cancellations or missed appointments may incur a charge.
Conditions
Many types of vertigo, particularly BPPV, can be resolved in 1-3 sessions using specific repositioning techniques like the Epley manoeuvre.
This depends on the type of surgery. Many patients begin gentle exercises within days, with a structured programme starting at 2-6 weeks post-op.
Absolutely. All treatment is tailored to each individual's abilities and health conditions. We work gently and progressively to build strength and confidence.
Yes, children of all ages can benefit from physiotherapy. We tailor our approach to be age-appropriate and engaging.