Terms and Conditions

Last updated: May 2026

1. Appointments

Appointments can be booked online, by phone, or via WhatsApp. We require 24 hours notice for cancellations. Late cancellations or missed appointments may incur a charge.

2. Treatment

All treatment is provided by HCPC registered physiotherapists. Treatment plans are based on clinical assessment and are tailored to individual needs. Consent is obtained before all treatments.

3. Payment

Payment is due at the time of appointment unless covered by insurance. We accept card payments and bank transfers. Insurance patients should verify coverage before their appointment.

4. Liability

Faith Physiotherapy carries full professional indemnity insurance. We are committed to providing safe, effective treatment in accordance with CSP and HCPC guidelines.

5. Complaints

If you have a concern about your treatment, please contact us directly. We have a formal complaints procedure and aim to resolve all issues promptly.